Smokers Haven Manchester West - Smoke & Vape Shop

Just be aware before you let them scan your id remember the vender they use sells your info . Once they scan the id it gives everything on the front and back of your id to the vender they use for age verification then they sell it to other 3rd parties. The owners should have a sign information the customers what info they are giving up before sale. I will not patronize any business that wants to scan my id again . Not good business practice at all especially knowing what they do with your information. Most customers don’t realize they are willingly handing over info without knowing the possible consequences.

Zach was very polite and well mannered and very helpful in helping us select a good flavor every time! Amazing staff and such great vibes!

Lily was very helpful for picking a good flavor! I was unsure of what I would like but she suggested a flavor to me and I liked it a lot. 10/10 service, the staff was very friendly and willing to help! Very good customer service, thank you!

Friendly and made sure I knew what I was getting to make sure I had what I needed amazing service

They tell you to open the package to make sure your vape works, but then when you leave the store you must take an empty box with you. Mean while they will dispose of the remaining packaging. When leaving the store they don't provide a garbage to throw out, nor is there one outside. Can you imagine going out to a bar and having drinks and they tell you to take your empty cans with you. Or going to a Fast food restaurant and taking your garbage with you. What's wrong with this picture. Is that what customer service is all about. No wonder people are getting away from going to a store and ordering online.

No idea why I can't swipe a card here. Makes zero sense.

Lily was amazing! One of the best customer experiences i’ve ever had. She was so helpful and really looking out for the customer. 100% will be coming back because of her!