Puffin Pass - State St. - CBD | THC | Smoke Shop

Great customer service

Super nice staff! They've got a decent selection. They have a great rewards program and they often give out freebies! (They also carry my favorite cones which no one else carries! I'll always come by for those!!)

I come here to buy all my weed in Madison. Usually staff is super friendly and helpful. Last time I was there I bought an Urb pod device and it is terrible. Like wow it’s terrible. And that’s fine that’s not the workers fault, they didn’t make it. The person who sold it to me told me that if it didn’t work (he had heard iffy things) to come back and let them know, so when I went to buy a new dispo today I told the worker (a girl with a bandana) and tried to say it didn’t work as nicely as I can (I didn’t want a refund, just to make sure no one makes the same terrible mistake I did) and she seemed genuinely pissed I was even in the shop to begin with. Kinda ruined the vibe I love about the place so much. The cashier was super nice and friendly and I will be coming back, just hoping next time I can give feedback and feel like 1) it actually matters 2) I’m not pissing off the people there by existing.

Great prices, friendly and knowledgeable staff and quality products. You won't be disappointed.

This is a awesome shop. Great People and everyone knows what there talking about, friendly service and products I've only seen here. This place is pretty much one of a kind. Truth be told it's one of the best shopping experience I've had in the past maybe 20 years. Only one other store over all has treated me as well as this place, and they have nothing to do with 420. They have a extremely respectfully attitude towards artists also. My experience as an artist with a painting here is that they understand and love what it means to be an artist. As for that side, I think they deserve a lot more credit from the art community. I could bring an anything from a $10,000 to a 2 dollar painting and they would show me love for it, I think just because they have a open mind and a set of big hearts towards genuine people. And they know enough to help people through problems by giving them good strains for what they need if you tell them too. I can't say enough good things about this place.

I had to run in super quick because I had an Uber waiting. I asked for their best gummies. They recommended a couple and they were both amazing. Knowledgeable and I'll be back!

Ten out of Ten. No gatekeeping, no creeps, no bullshit. Great quality flower. Their prerolls are loosey goosey canoesy balogne I wouldnt recommend unless you wanna break it up n try a new strain so for 10 bucks not a bad deal. They have a great selection of sativa which Ive struggled to find other places. They only give advice or pointers when asked and I always feel respected in there. Great deals on frequently and I never get excess messages or spam from their rewards program. Theyve also got some sick clothing items for sale up front. Could def be carding more efficiently ;} wouldnt wanna see the best dispensary this side of the Illinois border shut down <3

Friendly staff. The prerolls are excellent.