Nova Farms Dispensary Woodbury

This place has by far the worst customer service, and This place is a scam. If you want cheap bud come here, everything else is trash. All of their edibles have never hit me or my girlfriend, and on top of that I have spent over $700 at only this location, but when they sold me a cart that was leaking when I took it out of the bag they refused to return it and only gave me 15% off our next purchase. They made us feel like we were doing something wrong by asking for a new product, or store credit. I’ve never had a business so willing to lose a weekly customer who spends 100-150$ a week or more, over a $35 cart. I wish when we walked in there they would’ve honored their product like we believed they would, but they did not. Again it’s not the waste of $35 that upset me it’s the way that the situation was handled, and what would the case have been if I bought 5-10 of them like I sometimes do.

Always friendly staff and great service...

A+

Favorite flower store